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Benefits

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The Benefits Team of the Shared Services Center is here to serve both current and retired employees of the University System of Georgia. Our team primarily serves as the interface between employees/retirees and our benefits services third-party vendor, ADP. Each day we focus on an array of issues including: Enrollment, Retirement, New Hire, Benefit Changes, etc. Whether the area is premium rates, coverage issues or general benefits questions, the Benefits Team's collective knowledge proves essential in dealing with the many different branches Benefits includes.
 
 
 
Major Initiatives 
 
Open Enrollment - Each year, the Benefits Team is a critical component to rolling out new benefit offerings to the University System's employees and retirees. The Benefits Team works with our member institutions to enhance benefit offerings and get them deployed through the BOSS (ADP's on-line benefits) application. Open Enrollment is scheduled for October through November each year.
 
 
Questions or Issues? 
 
Please report any issues to the Shared Services Center Call Center.
 
Operation Hours: Monday through Friday 8:00 a.m. until 5:00 p.m.
By Telephone: (478) 240-6500 or Toll Free at (855) 214-2644
By Fax: (478) 240-6414